EN 301 549 for Kajabi Sites
EN 301 549 is the European standard for accessible information and communication technology. For websites, its clause 9 reuses WCAG: version 3.2.1 uses WCAG 2.1 Level AA, and version 4.1.1, published in September 2026 for the European Accessibility Act, uses WCAG 2.2 Level AA.
The European Accessibility Act has applied to e-commerce and other consumer services since June 28, 2025, wherever the business is based. This checker runs the scan with the EN 301 549 preset, which tests the WCAG 2.1 AA web requirements. Run the Kajabi WCAG 2.2 checker as well to cover version 4.1.1.
If you build EU sites with Kajabi, check each language version and the cookie banner, which is often a third-party widget. Fix templates once so every page benefits.
| Applies through | European Accessibility Act, Web Accessibility Directive |
|---|---|
| Web requirements | WCAG 2.1 AA (V3.2.1), WCAG 2.2 AA (V4.1.1) |
| EAA applies since | June 28, 2025 |
| Microenterprise exemption | Service providers with under 10 staff and €2M or less |
| Automated rules in this scan | 62 |
Who Should Run the Kajabi EN 301 549 Checker
- Kajabi businesses that sell products or services to consumers in the EU.
- Public sector bodies in the EU running a site on Kajabi.
- Vendors selling software or services to EU public bodies.
- Non-EU companies with EU customers, since the EAA follows the customer.
EN 301 549 Requirements to Check on Kajabi
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1.4.10 Reflow
Pages must reflow on a narrow screen without scrolling in two directions.
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1.4.11 Non-text Contrast
Controls, icons and focus indicators need 3:1 contrast.
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3.1.1 Language of Page
Each page must declare its language, which matters on multilingual EU sites.
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3.3.2 Labels or Instructions
Form fields, including checkout and consent forms, need visible labels or instructions.
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4.1.2 Name, Role, Value
Custom controls such as cookie consent switches need a name, role and state.
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4.1.3 Status Messages
Status messages, such as cart updates and form errors, must be announced.
Where Kajabi Sites Usually Fail EN 301 549
These problems come up again and again on Kajabi sites, and each one fails EN 301 549. The Kajabi accessibility checker explains how to fix them in Kajabi.
- Video lessons without captions. Lesson videos, sales-page videos and webinar replays need captions and, ideally, a transcript, or they cannot be used by anyone who is deaf or hard of hearing.
- Inaccessible PDF downloads. Workbooks, checklists and slide handouts exported as scanned or untagged PDFs cannot be read by screen readers. Try our free PDF accessibility checker on yours.
- Opt-in forms and pop-ups. Email capture forms with placeholder-only fields, countdown timers and exit-intent pop-ups that grab attention but not focus.
- Contrast on sales pages. Light text over photos, colored buttons with white text and fine-print disclaimers in light gray often fail the contrast minimum.
- Image-heavy sections. Testimonial screenshots, offer graphics and headlines placed as images contain information that is invisible to screen reader users without alt text.
Worried about ADA claims as well? The Kajabi ADA compliance checker covers the Kajabi risks behind most complaints.
What to Test by Hand on Kajabi
Automated testing finds many, but not all, EN 301 549 failures. Check these yourself after the scan:
- Check every language version, including the page language setting (3.1.1).
- Test the cookie consent banner with a keyboard and screen reader.
- Publish accessibility information for your service, as the EAA requires.
- Rescan after each fix. Continuous monitoring rescans up to 500 URLs per domain daily and keeps a dated record in the Compliance Vault.
Related Guides
Kajabi EN 301 549 Checker: Frequently Asked Questions
Does EN 301 549 apply to my Kajabi site?
If you sell to consumers in the EU, the European Accessibility Act applies, and EN 301 549 is how conformance is measured. Microenterprises providing services are exempt. EU public sector sites are covered by the Web Accessibility Directive.
Which WCAG version does EN 301 549 use?
Version 3.2.1 uses WCAG 2.1 AA. Version 4.1.1, published in September 2026, uses WCAG 2.2 AA. Testing to WCAG 2.2 AA covers both.
Does this scan cover all of EN 301 549?
No. It tests the automated web requirements. EN 301 549 also covers documents, software, support and hardware, and many web requirements need manual testing.
Sources
- ETSI: EN 301 549 V3.2.1 (2021-03) (opens in a new tab)
- National Disability Authority (Ireland): EN 301 549 V4.1.1 published (opens in a new tab)
- EUR-Lex: Directive (EU) 2019/882, the European Accessibility Act (opens in a new tab)
- EUR-Lex: Directive (EU) 2016/2102, the Web Accessibility Directive (opens in a new tab)
This page explains general accessibility patterns for Kajabi sites and is not legal advice. AccessBell is not affiliated with Kajabi. Kajabi and its logo are trademarks of their owners and are used only to identify the platform. See our disclaimer.
