EN 301 549 for PrestaShop Sites
EN 301 549 is the European standard for accessible information and communication technology. For websites, its clause 9 reuses WCAG: version 3.2.1 uses WCAG 2.1 Level AA, and version 4.1.1, published in September 2026 for the European Accessibility Act, uses WCAG 2.2 Level AA.
The European Accessibility Act has applied to e-commerce and other consumer services since June 28, 2025, wherever the business is based. This checker runs the scan with the EN 301 549 preset, which tests the WCAG 2.1 AA web requirements. Run the PrestaShop WCAG 2.2 checker as well to cover version 4.1.1.
A PrestaShop store selling to EU consumers is an e-commerce service under the European Accessibility Act. Scan product, cart and checkout pages, check every language version, and publish accessibility information about the service.
| Applies through | European Accessibility Act, Web Accessibility Directive |
|---|---|
| Web requirements | WCAG 2.1 AA (V3.2.1), WCAG 2.2 AA (V4.1.1) |
| EAA applies since | June 28, 2025 |
| Microenterprise exemption | Service providers with under 10 staff and €2M or less |
| Automated rules in this scan | 62 |
Who Should Run the PrestaShop EN 301 549 Checker
- PrestaShop businesses that sell products or services to consumers in the EU.
- Public sector bodies in the EU running a site on PrestaShop.
- Vendors selling software or services to EU public bodies.
- Non-EU companies with EU customers, since the EAA follows the customer.
EN 301 549 Requirements to Check on PrestaShop
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1.4.10 Reflow
Pages must reflow on a narrow screen without scrolling in two directions.
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1.4.11 Non-text Contrast
Controls, icons and focus indicators need 3:1 contrast.
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3.1.1 Language of Page
Each page must declare its language, which matters on multilingual EU sites.
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3.3.2 Labels or Instructions
Form fields, including checkout and consent forms, need visible labels or instructions.
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4.1.2 Name, Role, Value
Custom controls such as cookie consent switches need a name, role and state.
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4.1.3 Status Messages
Status messages, such as cart updates and form errors, must be announced.
Where PrestaShop Sites Usually Fail EN 301 549
These problems come up again and again on PrestaShop sites, and each one fails EN 301 549. The PrestaShop accessibility checker explains how to fix them in PrestaShop.
- Purchased themes that restyle focus. Many commercial themes remove the default focus outline, use thin gray text and rely on hover-only menus, which together make a store hard to use without a mouse.
- Faceted search filters. Filter blocks on category pages update the product list without telling screen reader users, and sliders and checkboxes may have no names.
- Mega menus and mobile menus. Large menus built by modules open on hover, lack keyboard support and trap focus on small screens.
- Product pages and quick view. Combination pickers, quantity fields, image sliders and quick-view dialogs often lack labels, names or focus handling.
- Checkout modules. One-page checkout and payment modules replace the standard steps, and their fields, error messages and payment frames vary a great deal from one to the next.
Worried about ADA claims as well? The PrestaShop ADA compliance checker covers the PrestaShop risks behind most complaints.
What to Test by Hand on PrestaShop
Automated testing finds many, but not all, EN 301 549 failures. Check these yourself after the scan:
- Check every language version, including the page language setting (3.1.1).
- Test the cookie consent banner with a keyboard and screen reader.
- Publish accessibility information for your service, as the EAA requires.
- Rescan after each fix. Continuous monitoring rescans up to 500 URLs per domain daily and keeps a dated record in the Compliance Vault.
Related Guides
PrestaShop EN 301 549 Checker: Frequently Asked Questions
Does EN 301 549 apply to my PrestaShop site?
If you sell to consumers in the EU, the European Accessibility Act applies, and EN 301 549 is how conformance is measured. Microenterprises providing services are exempt. EU public sector sites are covered by the Web Accessibility Directive.
Which WCAG version does EN 301 549 use?
Version 3.2.1 uses WCAG 2.1 AA. Version 4.1.1, published in September 2026, uses WCAG 2.2 AA. Testing to WCAG 2.2 AA covers both.
Does this scan cover all of EN 301 549?
No. It tests the automated web requirements. EN 301 549 also covers documents, software, support and hardware, and many web requirements need manual testing.
Sources
- ETSI: EN 301 549 V3.2.1 (2021-03) (opens in a new tab)
- National Disability Authority (Ireland): EN 301 549 V4.1.1 published (opens in a new tab)
- EUR-Lex: Directive (EU) 2019/882, the European Accessibility Act (opens in a new tab)
- EUR-Lex: Directive (EU) 2016/2102, the Web Accessibility Directive (opens in a new tab)
This page explains general accessibility patterns for PrestaShop sites and is not legal advice. AccessBell is not affiliated with PrestaShop. PrestaShop and its logo are trademarks of their owners and are used only to identify the platform. See our disclaimer.
