WCAG 2.2 for BigCommerce Sites
WCAG 2.2 became a W3C Recommendation in October 2023. It keeps every WCAG 2.1 requirement except 4.1.1 Parsing and adds six success criteria at Level A and AA, mostly about people with low vision, motor disabilities and cognitive disabilities. A BigCommerce site that meets WCAG 2.2 AA also meets 2.1 AA and 2.0 AA.
This checker runs the same free scan as the BigCommerce accessibility checker with the WCAG 2.2 AA preset, so the results include the 2.2 rules that automated testing can check.
On BigCommerce stores, WCAG 2.2 failures cluster in the purchase path: small quantity buttons and swatches (target size), sticky add-to-cart bars that cover focused fields, and checkouts that ask for an address twice. Test the cart and checkout by hand as well as scanning product pages.
| Published | October 5, 2023 |
|---|---|
| Success criteria at Level A and AA | 55 |
| New at Level A and AA | 6 |
| Removed | 4.1.1 Parsing |
| Automated rules in this scan | 63 |
Who Should Run the BigCommerce WCAG 2.2 Checker
- BigCommerce site owners who want the most current, future-proof target.
- Teams redesigning a BigCommerce site, where adopting the latest version costs little extra.
- Organizations selling into the EU, where EN 301 549 V4.1.1 now uses WCAG 2.2.
- Anyone preparing for new rules, which tend to adopt the latest WCAG version.
The New WCAG 2.2 Criteria to Check on BigCommerce
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2.4.11 Focus Not Obscured (Minimum)
Sticky headers, cookie banners and chat widgets must not completely hide the element that has keyboard focus.
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2.5.7 Dragging Movements
Anything that works by dragging, such as sliders, carousels and sortable lists, needs a single-pointer alternative.
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2.5.8 Target Size (Minimum)
Buttons and links need a target of at least 24 by 24 CSS pixels, or enough space around them. Icon buttons and pagination links often fail.
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3.2.6 Consistent Help
Help such as a contact link or chat must appear in the same place on every page that has it.
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3.3.7 Redundant Entry
Do not ask for the same information twice in one process, such as shipping and billing addresses, without offering to fill it in.
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3.3.8 Accessible Authentication (Minimum)
Sign-in must not depend on a cognitive test, such as remembering a password without paste support or solving a puzzle.
Where BigCommerce Sites Usually Fail WCAG 2.2
These problems come up again and again on BigCommerce sites, and each one fails WCAG 2.2. The BigCommerce accessibility checker explains how to fix them in BigCommerce.
- Product options and swatches. Swatch and radio-style options that are restyled with CSS can lose their visible focus ring or their label, so shoppers cannot tell which option is selected.
- Faceted search filters. Filter lists on category and search pages update the results without telling screen reader users how many products remain, and collapsible filter groups often ignore the keyboard.
- Quick view and cart preview dialogs. Modal windows that do not take focus when they open, or do not return it when closed, strand keyboard users behind them.
- Script Manager additions. Chat widgets, cookie banners, review badges and pop-ups added through Script Manager load on every page, so one inaccessible script affects the whole store.
- Images in Page Builder. Banners and promotional tiles added in Page Builder with no alt text, or with text baked into the image, hide offers from screen reader users.
Worried about ADA claims as well? The BigCommerce ADA compliance checker covers the BigCommerce risks behind most complaints.
What to Test by Hand on BigCommerce
Automated testing finds many, but not all, WCAG 2.2 failures. Check these yourself after the scan:
- Tab through each page and check the focused element is never fully covered by sticky content (2.4.11).
- Try every drag interaction with a single click or tap instead (2.5.7).
- Sign in with a password manager and check paste works (3.3.8).
- Rescan after each fix. Continuous monitoring rescans up to 500 URLs per domain daily and keeps a dated record in the Compliance Vault.
Related Guides
BigCommerce WCAG 2.2 Checker: Frequently Asked Questions
Does my BigCommerce site need to meet WCAG 2.2?
Few laws require WCAG 2.2 yet, but it is the current standard and meeting it also meets 2.1 and 2.0. EN 301 549 V4.1.1, written for the European Accessibility Act, now uses WCAG 2.2 AA.
What is new in WCAG 2.2 for BigCommerce sites?
Six Level A and AA criteria: focus not obscured, dragging movements, target size, consistent help, redundant entry and accessible authentication. Target size and focus visibility are the ones scans most often flag.
Can the scan check every WCAG 2.2 criterion on BigCommerce?
No automated tool can. The scan checks the criteria that can be tested automatically, such as target size, and lists the ones that need a person, such as accessible authentication.
Sources
- W3C: Web Content Accessibility Guidelines (WCAG) 2.2 (opens in a new tab)
- W3C WAI: What is new in WCAG 2.2 (opens in a new tab)
- GOV.UK: Accessibility requirements for public sector websites and apps (opens in a new tab)
This page explains general accessibility patterns for BigCommerce sites and is not legal advice. AccessBell is not affiliated with BigCommerce. BigCommerce and its logo are trademarks of their owners and are used only to identify the platform. See our disclaimer.