ADA Compliance for BigCommerce Websites
BigCommerce merchants often run larger catalogs than typical small shops, with faceted filters, many product options and custom Stencil themes. Large catalogs are an ADA risk of their own, because the same template problem is repeated on thousands of pages.
This BigCommerce ADA compliance checker runs the same engine as the BigCommerce accessibility checker with the ADA preset selected, so the results are measured against WCAG 2.1 Level AA. Paste a page address above to see the issues on your own BigCommerce site.
BigCommerce ADA Compliance Risks to Check First
These are the barriers most often behind accessibility complaints on BigCommerce sites. Each one maps to a WCAG success criterion that the scan reports.
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Product options and filters
Option swatches and filter groups with no names, state or keyboard support.
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Catalog images at scale
Bulk imports that leave alt text empty on thousands of product images.
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Quick view and cart preview
Modals that do not take focus when they open or return it when they close.
WCAG 2.4.3 Focus Order
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Restyled focus rings
Custom themes that remove the visible focus indicator on links and buttons.
WCAG 2.4.7 Focus Visible
How the ADA Applies to Your BigCommerce Site
Title III of the Americans with Disabilities Act requires businesses open to the public to give people with disabilities equal access to their goods and services. The Department of Justice states that this covers a business's web content as well as its physical locations ({ADA.gov web guidance (opens in a new tab)}). The law does not name a technical standard for private websites, so courts, settlements and demand letters tend to point to WCAG 2.1 Level AA, which is why this checker uses it.
- 3,117 website accessibility lawsuits filed in U.S. federal court in 2025, up 27% from 2024 Seyfarth Shaw, ADA Title III blog (opens in a new tab)
- 5,000+ digital accessibility lawsuits filed across federal and state courts in 2025 UsableNet 2025 year-end report (opens in a new tab)
- 1,427 of those 2025 lawsuits were against companies that had already been sued UsableNet 2025 year-end report (opens in a new tab)
- 64% of companies sued in the first half of 2025 had annual revenue under $25 million UsableNet 2025 midyear report (opens in a new tab)
None of this depends on which platform you use: a claim names the barrier on the page, not the software behind it. Read more in our ADA website compliance guide and the general ADA compliance checker.
BigCommerce ADA Compliance Steps
- Run the ADA check above on your homepage, and then on a page of each type you publish.
- Fill in alt text through your catalog import or product editor, so new products arrive with it.
- Fix theme templates once in your Stencil theme, and scan a category, product and cart page to confirm.
- Audit scripts added in Script Manager, because one inaccessible chat or popup script affects every page.
- Rescan to confirm each fix, and keep dated records. AccessBell Pro monitors up to 500 URLs per domain every day and emails you when something new fails.
What an Automated BigCommerce ADA Check Can and Cannot Do
Automated testing finds a large share of the machine-detectable WCAG failures, such as missing alt text, unlabeled fields, low contrast and broken ARIA. It cannot judge whether alt text is accurate, whether a keyboard path makes sense or whether a screen reader user can complete a purchase. Test your key journeys by hand as well, and read our methodology for exactly what runs.
No tool, including this one, can certify that a BigCommerce site is ADA compliant or protect you from a claim. Treat a scan as evidence of ongoing effort, and speak to a lawyer if you receive a demand letter.
Free scan and 3-day free trial
- Free, with no account: every issue found on the page, ranked by severity, with the WCAG criteria each one fails.
- With the trial: the failing HTML, how to fix each issue, scans of up to 500 pages per domain, daily monitoring and a dated record of your fixes.
Publishing an Accessibility Statement on BigCommerce
Add a web page for your accessibility statement and link it from the storefront footer menu. Our free accessibility statement generator writes the text, and it should name the standard you follow, any known gaps and a way to contact you.
BigCommerce ADA Compliance: Frequently Asked Questions
Is a BigCommerce store ADA compliant?
BigCommerce documents how its default theme targets WCAG, but custom themes, apps and content decide your result. Scan your own store.
Who is responsible for BigCommerce checkout accessibility?
BigCommerce controls much of the checkout, so report problems to them, and focus your own work on the theme and content you control.
How do I monitor a large catalog?
AccessBell Pro scans up to 500 pages per domain daily. For a big catalog, scan a sample of each template type, because the same template repeats across products.
What standard does the BigCommerce ADA compliance check use?
WCAG 2.1 Level AA, the technical standard the Department of Justice has adopted for state and local government websites and the one courts and settlements most often cite for businesses. The ADA itself does not name a technical standard for private business websites.
Sources
- ADA.gov: Guidance on Web Accessibility and the ADA (opens in a new tab)
- W3C: Web Content Accessibility Guidelines (WCAG) 2.1 (opens in a new tab)
- Seyfarth Shaw, ADA Title III blog (opens in a new tab)
- UsableNet 2025 year-end report (opens in a new tab)
- UsableNet 2025 midyear report (opens in a new tab)
This page explains general ADA and accessibility patterns for BigCommerce sites and is not legal advice. AccessBell is not affiliated with BigCommerce. BigCommerce and its logo are trademarks of their owners and are used only to identify the platform. See our disclaimer.