Accessibility Requirements for Government
Unlike most industries, government web accessibility is not a matter of legal risk assessment: it is a rule with a fixed, published technical standard (WCAG 2.1 AA) and specific compliance deadlines, and federal contractors and agencies separately face Section 508.
The rule covers far more than a homepage. Permit and license applications, tax payment portals, public meeting agendas and minutes, court and records search tools, and any mobile app your entity publishes are all in scope.
Common Issues on Government Sites
PDF forms, agendas and minutes
Permit applications, meeting agendas and public notices published as scanned or poorly tagged PDFs are one of the most common failures on government sites, and often the most legally visible.
Payment and permitting portals
Third-party systems for paying taxes, utility bills or applying for permits frequently have unlabeled fields and error messages that are not announced to screen readers.
Public records and court search tools
Search interfaces for court records, property records or public documents often fail basic keyboard operability.
Embedded meeting video
Livestreamed or archived public meetings are frequently published without captions, which is both an accessibility failure and, for some content, a separate legal issue.
Department and agency subsites
Individual department or agency pages, often built or maintained outside central IT, are a common source of missing alt text and poor heading structure.
How to Fix What the Scan Finds
- Prioritize anything a resident needs to complete a required civic task: paying a bill, applying for a permit, or accessing a public meeting record.
- Treat this as a compliance deadline, not a general goal. Document your scan history and fix timeline against the April 2027 or 2028 deadline that applies to your entity.
- Run a free scan above on your homepage and a few key pages, fix issues starting with critical and serious, then rescan to confirm.
- For ongoing protection, AccessBell Pro monitors up to 500 URLs per domain every day and alerts you when something regresses.
Related Guides
Government Accessibility Questions
What deadline applies to my government entity?
Entities serving a population of 50,000 or more must comply by April 26, 2027. Smaller entities and special districts have until April 26, 2028. The underlying WCAG 2.1 AA obligation already applies.
Is this different from Section 508?
Section 508 applies to federal agencies and federal contractors. The DOJ’s Title II rule specifically covers state and local government entities, both using WCAG 2.1 AA as the technical standard.
Does this cover our mobile apps too?
Yes. The Title II rule covers government mobile applications as well as websites.
Sources
This page explains general accessibility and legal context for government websites and is not legal advice. See our disclaimer.